Data Protection Statement Regarding the Use of Data on www.jumingo.co.uk
1. Responsible EstablishmentThe Responsible Establishment for the collection, processing and use of your personal data, as defined in the German Federal Data Protection Act (“BDSG”),is Jumingo GmbH, Zum Scheider Feld 16, 51467 Bergisch Gladbach (“Jumingo”). If you would like Jumingo to cease collecting, processing or using your data in accordance with the clauses below, whether entirely or with respect to specific measures, you can revoke your consent by email, fax or letter to the following addresses:
Zum Scheider Feld 16
51467 Bergisch Gladbach
Fax: +49 (0) 22 02 98 16 657
2.Collection, processing and use of personal data
2.1 Personal data
For the purposes of the Federal Data Protection Act, "personal data" means any information concerning the personal or material circumstances of an identified or identifiable individual. This includes, for instance, your name, your telephone number, your address, payment details and any other data you provide to us when registering and opening a user account. Statistical data that we collect e.g. on visits to our webpages is not personal data in so far as it cannot be directly connected with you.
2.2 Collection, processing and use
Generally we only collect personal data where you either supply it yourself when registering a user account or making a booking or a booking request or provide it to us when contacting us by email or via the contact form. In these cases, we will use the personal data supplied by you exclusively for forwarding a booking or a booking request to our cooperating partners and tour operators or for making contact in accordance with your request.
Your personal data will only be disclosed or otherwise passed on to third parties if this is necessary for the purpose of forwarding a booking or a booking request or if you have previously consented to it. In all cases, we will treat your personal data as strictly confidential and will only pass it to the tour operator subject to compliance with the applicable rules under data protection law. Jumingo will not transmit the personal data supplied by you to countries outside the scope of application of Directive 95/46/EU of the European Parliament and of the Council of 24 October 1995 and will only process it in accordance with the applicable data protection legislation unless you expressly consent to its transmission.
If you set up a User Account with Jumingo, the data input by you will be stored and processed by Jumingo. Jumingo uses this data solely in order to be able to provide you with the functions on the website and in order to improve your user experience on the website and the service offering as a whole. For instance, you have the option to save and track offers. Data on your searches is stored for this purpose. Specifically, the search terms and offers are stored, as is technical information about your device and the browser. The data will only be processed for the functions described and for statistical purposes. It will not be disclosed to third parties unless in connection with the forwarding of a booking or a booking request to the relevant tour operator.
3. Use of your data for marketing purposes
In addition to processing your data in order to forward a booking or a booking request to our cooperating partners and tour operators, we also use your data in accordance with the paragraphs below in order to communicate with you about our service offering, your searches, particular accommodation venues or other products or marketing campaigns and in order to recommend products or services to you that may be of interest to you.
You may revoke your consent to the use of your personal data for advertising purposes at any time, without incurring any charges other than the basic communication costs. To do this, it is sufficient to send a message in text form to the contact details (e.g. email, fax or letter) shown in Clause 1.
We use a double opt-in procedure for the sending of our newsletter. This means that we will only email you a newsletter if you have expressly confirmed to us in advance that we should activate the newsletter service. In order to receive the newsletter, you must enter your email in the box provided for this purpose. We will then send you an email notification and ask you to click the link contained in the email to confirm that you would like to receive our newsletter (this is known as a "double opt-in"). If you no longer wish to receive newsletters from us, you can revoke your consent at any time without incurring any charge other than the basic communication costs. To do this, it is sufficient to send a message in text form to the contact details (e.g. email, fax or letter) shown in Clause 1. Naturally, you will also find an unsubscribe link in every newsletter.
3.2 Email product recommendations
You will regularly receive product recommendations from us by email. You will receive these product recommendations whether or not you have subscribed to a newsletter. We want to provide you in this way with information about products from our service offering that may be of interest to you on the basis of your recent searches.
If you no longer wish to receive product recommendations from us, you can revoke your consent at any time without incurring any charge other than the basic communication costs. To do this, it is sufficient to send a message in text form to the contact details (e.g. email, fax or letter) shown in Clause 1. Naturally, you will also find an unsubscribe link in every email.
3.3 Personalised advertising for you
Information we receive from you helps us to improve your search experience on a continuing basis and make it customer-friendly and personalised. The information provided by you, along with automatically generated information, is used to create advertising that is tailored to you and your interests. The analysis and evaluation of this information enables us to improve our webpages and internet offering, as well as to send you personalised advertising. To this end, for instance, we may examine which of our advertising emails you open, in order to avoid sending you unnecessary emails.
I hereby agree that Jumingo may use the data supplied by me, other information saved to my user account and pseudonymized usage data in order to present personalized advertising and/or particular offers and services to me.
If you do not wish to receive personalised advertising, you can revoke your consent at any time. To do this, it is sufficient to send a message in text form to the contact details (e.g. email, fax or letter) shown in Clause 1.
4. Facebook Connect
Jumingo provides you with the opportunity to log in to our services with your existing Facebook Account (Facebook Connect). If you take advantage of this service, we will only be given access to information about you which you explicitly agree to be disclosed to us. The use of Facebook Connect will not give us any access to further information on your Facebook Profile. The disclosed data will be only used to create a new Jumingo user account. No permanent connection between the two accounts (Facebook and Jumingo) will be established. Using Facebook Connect, you will be connecting directly with the Facebook-Server, 1601 South California Avenue, Palo Alto, CA 94304, USA. Facebook will receive information about you, using your log-in credentials with the Jumingo services.
5. Third Party Offers
Once you decide to click on an accommodation offer provided by a third party, you will leave the Jumingo website and be redirected to the third party provider’s website. Jumingo will not have any influence over the third party’s compliance with the applicable privacy regulations. Jumingo will not demand, gather or store any personal information you disclose to the third party, e.g. during the booking process through the third party’s website.
If you do not wish to enable cookies, you will still be able to browse our website. You can configure your browser so that it does not accept cookies, or so that you will be informed on every occasion a website wishes to store a cookie on your computer. It is also possible to erase any already existing cookies stored by your browser.
7. Web Analytics
Besides Google Analytics, Jumingo also uses ”Google AdWords“. AdWords is used for purposes of Conversion-Tracking, in order to evaluate the effectiveness of certain advertisements and functions on the Website. AdWords also creates and stores a cookie as soon as you click on an advertisement. This cookie is not used for any personal identification, but shall only provide the information where you have visited the same advertisement within a time period of 30 days. You can prevent your browser from storing this cookie by choosing the appropriate settings in your browser software.
Jumingo provides you with different Social-Plug-Ins. As soon as you select one of them and click on the particular button, potentially a direct connection with the servers of the particular Social-Media-Provider will be established.
If you are logged into Facebook, your visit can be assigned to your Facebook account. If you interact with the plug-ins, for example by clicking “Like”, or entering a comment, the corresponding information is transmitted from your browser directly to Facebook and stored by it. Even if you are not logged into Facebook, there is possibility that the plug-ins transmit your IP-address to Facebook. If you are a Facebook user and do not want Facebook to connect the data concerning your visit to our website with your user data already stored by Facebook, please log off Facebook before entering our website. Further you can block Facebook social plug-ins by using add-ons for your browser, like the “Facebook Blocker“.
Any kind of support inquiry can be transmitted via our contact form on the Jumingo website. For organizing those support inquiries, Jumingo uses a ticketing system provided by Zendesk, Inc., 989 Market Street, Suite 300 San Francisco, CA 94102, USA. Zendesk processes the information as well as date and time of the inquiry, disclosed by the user via the contact form. Zendesk then submits the information to the Jumingo ticketing system. All inquiries are processed on European servers only and kept confidential. In case you do not wish Zendesk to process your inquiry, please feel free to contact the customer service of Jumingo via email@example.com
10. Right to information and other rights
Under the Federal Data Protection Act, you have a right to be informed free of charge of the personal data stored about you, as well as a right to have it corrected, blocked or deleted. Your personal data will be deleted if you have demanded its deletion and there is no countervailing legal duty to retain it, if the data is no longer required for the purpose for which it was stored or if its storage is prohibited for other legal reasons. We take the protection of your data very seriously. To ensure that your data protection queries are dealt with reliably and as quickly as possible, please send any queries by email or post to the addresses below, stating your identity clearly:
Zum Scheider Feld 16
51467 Bergisch Gladbach
11. Final provisions
Your personal data will not be passed to third parties except as provided for above unless you provide your express consent. This will not apply, however, where Jumingo is required by law to disclose personal data to investigative, law enforcement and regulatory authorities if and to the extent that this is required for the prevention of threats to state and public security and for the prosecution of criminal offences.
If you have any queries or suggestions in relation to data protection at Jumingo, please use the contact options shown above.
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Version: February 2018