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Support  Prohibited shipping items  Forbidden shipping items at a glance

Prohibited items

You cannot send the following items with any parcel service at jumingo. If your shipment contains one of these items (or similar in description or type),the shipment may be canceled. Should a shipment nevertheless be carried out, we would like to point out that the shipper bears the full risk of loss or damage. All additional costs and surcharges for the return transport will be charged to the client in full.

Flammable liquids
Flammable liquids

e. g. perfume (nationally transferable) nail polish, colours

Pressure tanks
Pressure tanks

e. g. Lighters, Oxygen bottles, Fire extinguishers, Deo

Money
Money

e. g. Cash, cheques, counterfeit money, shares, prepaid cards, securities, savings, negotiable papers

Corrosion resistant material
Corrosion resistant material

e. g. Batteries/rechargeable batteries, mercury, acids

Artwork
Artwork

that are not that are not reproducible

Antiques
Antiques

e. g. objects older than 50 years, technical objects older than 20 years.

Jewelry
Jewelry

e. g. diamonds, precious stones, precious metals, watches

Plants
Plants

e. g. Live plants and seeds

Tobacco
Tobacco

e. g. Cigarettes and cigars

Medicaments
Medicaments

Delivery of medicines to non-EU countries

Explosive items
Explosive items

e. g. fireworks, munitoin, black powder

Biological samples
Biological samples

e. g. Blood, urine, faeces, saliva

Weapons
Weapons

e. g. firearms, air pressure weapons, toy pistols, combat weapons

Radioaktive material
Radioaktive material

Radioaktive material

Living animals
Living animals

e. g. live animals, parts of the body, mortal remains, fur, hides and skins of living animals

Poisonous
Poisonous

e. g. pesticides, chemicals, bacteria

Perishable goods
Perishable goods

All foods requiring certain temperatures

Egines
Egines

Used egines

Inflammatory substances
Inflammatory substances

e. g. matches, coal

Country specific prohibitions
Country specific prohibitions

Articles prohibited by ICAO and IATA

Limited items

You can send the following items listed below to jumingo, but there is no claim for compensation.

Mirror glass
Mirror glass

Glass, mirrors, porcelain, ceramics, ceramics, pottery, plaster, porcelain, glasses (all objects containing glass)

Computer
Computer

Computers, laptops, batteries, mobile phones (not more than two items in one package)

Monitors
Monitors

LCD and computer screens (television can only be sent up to 32 ")

Suitcases
Suitcases

Suitcases may only be sent in outer packaging

Musical instruments
Musical instruments

e. g. musical instruments, loudspeakers

Alcohol
Alcohol

All alcoholic beverages (for private individuals only national shipping is possible)

Discs & documents
Discs & documents

Entrance tickets, travel tickets, passports, certificates, documents, vouchers, data carriers

Sensitive items
Sensitive items

Very sensitive or fragile objects such as furniture

Food
Food

e. g. foodstuffs, liquids

Collectibles
Collectibles

Collectibles

Further information

All items you send must be adequately padded and protected. In addition, all items must be packed in a rectangular carton. In the event of insufficient packaging or inappropriate packaging (canisters, buckets, metal cases, tyres, rollers, wooden packaging, sacks and shipments that are not packed in cardboard boxes),jumingo will pass on the surcharge of the shipping service provider after successful shipment. The goods must always be packed in such a way that they can withstand a fall from a height of 1 metre on edges, surfaces or corners undamaged. If the contents are not sufficiently packed, no liability can be assumed by jumingo.

If you have further questions or need help, you can create a support ticket here.
We can process your request as quickly and optimally as possible with a support ticket.