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Our telephone hotline is available on weekdays from 9am to 6pm.

Support  Complaint & Transport Damage

Please select the topic that best suits your question:

What exactly is it about?
My package has arrived damaged, what can I do?
until when must the claim be reported?
Report transport damage
What is the proof of value for a transport damage?
I have no photos and no proofs. Can I still file the claim?
Others