Help Centre


Telephone hotline

 +49 (0) 2202 98 31 540
Our telephone hotline is available on weekdays from 9am to 6pm.

Customer Help Centre

Please use this support system if you have questions or problems of any kind, so that we can help you as fast as possible and in the best possible way.

Please select first the category that best suits your question or use our search function:

What can we help you with?
Popular topics for our customers
Pick up & delivery
Place order & change order
My account
Transport insurance
Complaint & Transport Damage
International shipping and customs
Price inquiries & vouchers
Shipment tracking
Pay bill
Prohibited shipping items
Packaging
E-Commerce Integration
Mitgliedschaften & Erweiterungen