Help Centre

Telephone hotline

 +49 (0) 2202 98 31 540
Our telephone hotline is available on weekdays from 9am to 6pm.

Support  Pick up & delivery  Reprint shipping label, invoice or customs documents?

How can I reprint the shipping label, invoice or customs documents?

After successful booking, a confirmation page opens, where you can download the shipping label and customs documents.

Furthermore, you will receive an automatic order confirmation with all data for your shipment by mail.

If you have a customer account with jumingo, we will provide you with all relevant information about your shipments in the order summary.

Here you can open a customer account in just a few clicks. - [to the customer account] (

If you have further questions or need help, you can create a support ticket here.
We can process your request as quickly and optimally as possible with a support ticket.