In general, shipments to or from a third country are tax-free.
Within the EU, shipping services are always charged at the VAT rate applicable in the country where the shipment starts.
As a business customer, you can enter your VAT ID number in your customer account.
This way, all shipping services within the EU will be charged with the German VAT rate (19%) - regardless where shipping starts.
In your customer account you have the option to enter your VAT ID:
No problem! Just create a support ticket and we will take care of your request as soon as possible.