After you have placed your order, your invoice and all other documents relating to your order will be sent to you by e-mail.
You can also access all documents for each individual order in your customer account. This is how you can view your invoice:
- Log in to your customer account
- Click on "Orders"
- Click on "Details" for the relevant order
- RIn the upper right corner under the section "Documents" you can open your invoice as a PDF file
If your invoice has been issued to an incorrect billing address, you can create a support ticket. Please include your invoice number and the correct billing address.
You will receive a corrected invoice via email within 7 business days.
To change your billing address in your customer account, please follow the steps below:
- Log in to your customer account
- Go to Settings > Account settings
- Enter your new billing address
You did not find a suitable topic for your question?
No problem! Just create a support ticket and we will take care of your request as soon as possible.