DHL Tracking | JUMiNGO

What is DHL Tracking used for?

DHL tracking allows you to track the current shipping status of your parcel online 24/7. It does not matter whether you are shipping parcels, pallets, suitcases, or bulky goods — the assignment of a DHL tracking number is usually independent of the shipping method.

To check the current shipping status, simply enter the tracking number into the search field. You will then receive relevant information about the individual shipment stages. For DHL, this ranges from collection to intermediate stations to final delivery to the recipient. You will also be informed of the estimated delivery time.

At JUMiNGO, you can use our shipping cost calculator to search for suitable DHL rates for parcels, pallets, bulky goods, and other common shipping types and book online immediately. As soon as you complete your booking, you will receive your DHL tracking number. If you work for an online shop, it is recommended to forward the DHL tracking link directly to your customers — this helps them plan better for the delivery day.

Why DHL Shipment Tracking Is Important: Two Practical Examples

A PwC study from 2017 showed that, besides free shipping, shipment tracking is the second most important selection criterion for consumers when choosing an online seller. 56% of respondents said tracking is very important, and 34% considered it fairly important.
So for online retailers, offering shipment tracking is highly advisable, as it can lead to increased customer satisfaction and higher sales.

Additionally, shipment tracking can help clarify situations in case of lost parcels and protect both sender and recipient from unpleasant scenarios. To illustrate this, let’s look at two practical examples.

Shipping Without a DHL Tracking Number

Certain types of shipments are sent by DHL without a tracking number, such as book and merchandise shipments or small parcels. In other cases, a tracking number is only provided for an additional fee — for example, when shipping as a private customer.

As the PwC study shows, tracking is (very) important for 90% of customers. If online retailers ship goods to their customers without a DHL tracking number, this can have two negative consequences:

1. Customers may be dissatisfied or disappointed because they cannot see when their ordered goods will arrive. A message with the estimated delivery date and invoice may be sent when the shipment is dispatched, but otherwise, the ordering process remains anonymous. If delivery is delayed or faster than expected, customers cannot check this and might miss the delivery.


2. The shipment may get stuck in transit or be lost. Without a DHL tracking number, neither the retailer, the customer, DHL, nor JUMiNGO can locate the parcel. A disappointed customer may even question whether the item was ever shipped. In addition, negative reviews may follow, and customers might choose to shop elsewhere.

Good to know: If you choose to book DHL shipments via JUMiNGO, you will always receive a free DHL tracking number.

Shipping with a DHL Tracking Number

As soon as customers place an order in an online shop, they usually look forward to delivery. A DHL tracking number allows them to check the current shipping status at any time and provides transparent access to all related information. Some online retailers even use tracking to send their customers personalized updates about the delivery status.

If the delivery date changes, customers can be informed in time to receive the package. If the parcel gets lost in transit, it can be located using the tracking number.

In general, online retailers benefit when they provide their customers with a free DHL tracking number. Because DHL tracking numbers

• are important to customers when ordering from an online shop,
• create a sense of security and planning reliability in case of delays,
• help locate parcels that appear to have been lost in transit,
• are a standard that every online store should offer,
• can provide a competitive advantage.

Benefits of DHL Tracking with JUMiNGO at a Glance

Take advantage of DHL tracking with JUMiNGO. These are your benefits:

• Fast and easy access around the clock. With just a few clicks, you can track your shipment with one of the largest shipping providers.


• This also applies to all DHL shipments booked independently of JUMiNGO.


• Every DHL rate booking includes a free tracking number, whether you are shipping nationally or internationally.


• All tracking information is available clearly and at a glance.


• DHL tracking provides transparency regarding the delivery process of your shipment.


• The estimated delivery time helps you plan ahead and ensures you can personally receive the package.


• The tracking number is assigned independently of the shipping method.


• In your JUMiNGO customer account, you can optimize the delivery process, e.g., by adjusting the delivery date, location, or recipient (neighbor).


• There is no annoying advertising at JUMiNGO.


• JUMiNGO offers personal customer support for all your inquiries.


• Even in case of lost parcels, our customer support is available by phone to assist you.

Tips for Using DHL Shipment Tracking

If you have ordered a parcel and received a DHL tracking number, there are a few things to keep in mind before delivery.

Make sure to always enter the correct tracking number into the search field to retrieve accurate information. Check the shipment status regularly to stay up to date. An estimated delivery date is often provided at the time of shipping, but this can change on short notice — delivery might occur a day earlier or later.

We recommend planning your activities based on the current DHL tracking updates so you can personally receive the parcel.
If neither you nor your neighbors can accept the delivery, you can select a DHL Packstation or secure drop-off location via your JUMiNGO customer account. The successful delivery to one of these locations will also be documented in the DHL tracking status.

DHL Tracking with JUMiNGO

With every DHL rate you book through JUMiNGO, you will receive a free DHL tracking number. Whether you’re shipping within Germany or internationally, our tracking system lets you check the current shipment status worldwide, 24/7.

As an all-in-one shipping platform, we offer many features to help you manage bookings, tracking, and shipments more efficiently.

All shipping orders and tracking information are clearly and centrally available in one system. Even DHL orders you didn’t book through us can be accessed via our shipment overview. Benefit from the following functions to improve your shipping management:

• Import shipment data directly into your JUMiNGO customer account.
• Manage all shipping orders through the central overview.
• Check the status of your DHL shipments at any time via the shipment overview.
• Alternatively, track individual shipments using our tracking feature.

For business clients and frequent shippers, we also offer powerful tools and features such as the team function, shipping analytics, and robust e-commerce integrations. In international shipping, we support you with digital customs transmission and a customs tariff number search.

Additionally, JUMiNGO offers business customers attractive special conditions and volume discounts. If you have a high shipping volume, we will gladly create a personalized offer. Don’t hesitate to contact our shipping experts.

If you have questions regarding your tracking number or our tools, our support team is happy to help and ensure smooth processing. Our customer service is available Monday to Friday, 8:00 am – 6:00 pm.