JUMiNGO - worldwide express shipping

INSURANCE TERMS

1.

JUMiNGO GmbH - KRAVAG (DE)


2.

JUMiNGO SAS - COSTE FERMON (FR)


1. Insurance Terms JUMiNGO GmbH - KRAVAG (DE)

Object of the insurance

The contract applies to all worldwide transports and related storage of goods of all kinds, unless these are specifically listed under "Non-Insurable Goods". The goods are divided into the following groups of goods:

Group A (Commercial goods, new and packaged)

Commercial goods of all kinds; unless they are listed in the following groups B, C and D. Related goods shall be assigned accordingly to the goods listed in the following groups B, C and D. These goods can be insured without special request up to a maximum liability amount of EUR 50.000 per means of transport/transport-related temporary storage. Higher insurance amounts only upon request.

Group B (Special commercial goods)

Special commercial goods are insurable without special request up to a maximum insured sum of 50.000 EUR per means of transport or warehouse. For sums insured in excess of 50.000 EUR, premiums, conditions, security agreements and other risk conditions required by KRAVAG must be agreed with JUMiNGO and KRAVAG before the start of the risk. Special commercial goods are: Alcoholic beverages (from 15%), medicines (medicine), computer components (electronic memory, data carriers and processors), real carpets, electronics, photo and film equipment, photovoltaic systems, glassware, ceramics, cosmetics, motor vehicles, laptops, aircraft/spaceships, machines with a high proportion of electronics, medical equipment, motorcycles, cell phones, new furniture, PC, smartphones, solar modules, spirits (duty paid),tobacco products, tablet PCs, temperature-controlled goods, consumer electronics including consumer electronics, etc. sound and music carriers, watercraft.

Goods C (particularly goods at risk):

For the following goods, contributions, conditions, security agreement and other risk conditions required by KRAVAG must be agreed with JUMiNGO and KRAVAG before the risk commences:

Alcohol (duty unpaid), plant construction, antiques, cotton (sea transport), damaged goods, chemicals (sea transport), personal effects, explosive goods, fibers, fresh fruit/vegetables, spices, nuclear fuel, art objects, bulk cargo in tankers and bulk carriers, Ammunition, nuts, plants (live), radioactive materials, raw coffee, raw cocoa, cut flowers, heavy goods (large/heavy cargo), spirits (duty unpaid), steel trade products (sea transport) animals (live), watches, removal goods, unpacked goods, weapons, sugar (sea transport).

The insurance cover is only valid after separate confirmation by JUMiNGO and KRAVAG. An automated order confirmation by JUMiNGO shall not be considered as insurance cover.

Goods D (non-insurable goods):

Costume jewelry, documents, drugs (according to the narcotics law), genuine pearls, precious metals, precious stones, objects made of precious metals and precious stones, money in coins and bills, jewels, cheques; credit cards, valid telephone cards, certificates, securities of all kinds, used goods.

An automated order confirmation by JUMiNGO shall not be considered as insurance cover.

Insurance cover

The goods insurance is always based on the KRAVAG Logistics Goods Insurance Conditions 2008.

Deductible

The insured persons carry a deductible of 50,00 EUR per shipment and case of damage.

Regulations for the event of damage

All damages shall be reported to JUMiNGO GmbH in writing without delay, but at the latest after 7 calendar days, and the "Instructions for conduct in the event of damage" instructions specified in the contract shall be strictly followed.

If goods are lost, the insurer shall pay compensation as in the case of total loss. The goods shall be deemed lost if 60 days, or in the case of air transport 30 days, have elapsed from the date of their scheduled arrival and no notification of their whereabouts has been received by the policyholder or insured. If the message is disturbed in connection with war, warlike events, civil war or civil unrest, the period is extended according to the circumstances of the case, but to a maximum of six months.

In the case of expenses in foreign currency, the conversion into the policy currency is made at the exchange rate on the day of the loss.

The insurer waives any recourse against the policyholder and his employees. The insurer is, however, entitled to take recourse against any person who has caused the damage intentionally.

Premium insurance

The customer has the option to choose between a "Standard Insurance" and a "Premium Insurance" during the ordering process.

The term "Premium" here expressly refers to a separate service provided by JUMiNGO GmbH to the customer.

The insurance conditions of KRAVAG-LOGISTIC Versicherung AG listed on this page remain unaffected in terms of content when a "premium insurance" is concluded and thus remain a binding condition for claiming the insurance benefit.

An exception to this is the deductible of €50.00 for the customer in the event of an insurance claim, which JUMiNGO assumes for the customer when a "premium insurance" is taken out.

The additional service of JUMiNGO GmbH includes the following points in summary when taking out a "Premium Insurance":

  • Assumption of the deductible in the amount of 50.00€ for the customer
  • Prioritized customer support with faster response times
  • Weekly status updates on the processing status

2. Insurance Terms JUMiNGO SAS - COSTE FERMON (FR)

Terms and Conditions JUMiNGO Ad Valorem Insurance

Scope of Insurance

  1. At the customer's request, JUMiNGO insures shipped goods against transport-related risks for an additional insurance premium. Transported Goods Insurance underwritten through the insurance broker COSTE FERMON. This is an ad valorem insurance policy.
  2. The contract covers all global transportation, including temporary storage, for all types of goods, except those classified under Category 4 (Excluded Goods) or Category 3 (Highly Vulnerable Goods). Items in these categories require a specific request and prior approval before coverage begins.


Classification of Goods

CATEGORY 1: Standard Goods (Non-exhaustive list)

All standard goods that do not require a specific quote (see below):

  • Light bulbs
  • Heating and air conditioning appliances
  • Measuring devices
  • Cast iron products
  • Sports, hunting, and fishing equipment
  • Metal structures
  • Shoes
  • Clothing
  • Canned goods
  • Cutlery
  • Vinyl records
  • Home appliances
  • Reinforcing bars
  • Metal drums
  • Heavy tools
  • Musical instruments (except pianos)
  • Toys
  • Bottled liquids
  • Liquids in cans or drums
  • Machine tools (except precision machines)
  • Goods loaded on pallets
  • Electrical equipment
  • Electronic equipment
  • Laboratory and medical equipment
  • Hi-fi, radio, and broadcasting equipment
  • IT and photography equipment
  • Leather goods
  • Metal furniture
  • Perfumes and cosmetics
  • Stationery
  • Car and bicycle spare parts
  • Cleaning products
  • Hygiene products
  • Luxury goods
  • Pharmaceuticals
  • Hardware
  • Sanitary equipment
  • Locksmithing items
  • Fabric rolls
  • PVC pipes


CATEGORY 2: Used Goods

Goods that are no longer in their original packaging, have been used for tests or demonstrations, have already been in operation, or have been displayed.

CATEGORY 3:

Goods Requiring a Case-by-Case Quotation:

Extremely fragile goods:

  • Goods requiring controlled temperature or atmosphere
  • Goods that need specific transport conditions:
  • Live animals
  • Moving/relocation shipments
  • Champagne
  • Watches valued over €1,000
  • Liquids in large containers
  • Perishable goods


CATEGORY 4: Excluded Goods:

  • Luxury jewelry, pearls, and precious stones
  • Banknotes, lottery tickets
  • Bank cards, prepaid cards, checks
  • Cigarettes, tobacco
  • Precious metals
  • Currency, stocks, bonds, coupons, securities


General Exclusions

  1. Excluded risks include, but are not limited to:


  • War, acts of war, or civil unrest.
  • Strikes, terrorist acts, or political actions.


In addition to the exclusions listed above, the coverage is subject to the following specific exclusions:

The insurance does not cover damage, material losses, or costs arising from:

  1. Intentional, fraudulent, or grossly negligent acts by the insured party, beneficiaries, employees, representatives, or rightful claimants.
  2. Incorrect information or instructions provided by the insured to JUMiNGO.
  3. The absence, inadequacy, or unsuitability of:


Preparation, packaging, or packing of the insured goods;
Securing, fastening, or containerizing when performed by the insured party, its representatives, or claimants, or when done before the start of the insured journey.

  1. Temperature effects, unless the shipment is under a controlled-temperature contract and the "Controlled Temperature" coverage is explicitly subscribed to and indicated in the Special Conditions.
  2. Inherent defects, normal transport shrinkage, pests, or vermin, unless contamination occurs during the insured journey.
  3. Insolvency or non-payment delays of maritime carriers.
  4. Fines, confiscation, sequestration, requisition, blockade violations, smuggling, attachment orders, or any related security deposits required to release insured goods.
  5. Delays, deterioration due to the nature of the goods.
  6. Commercial damages of any kind, regardless of cause or origin, including price differences.
  7. Cyber risks, including deliberate exploitation of computers, IT equipment, software, viruses, or electronic systems to cause damage. Additionally, always excluded:
  8. Loss or unavailability due to:


Capture, seizure, restraint, confiscation, or detainment ordered by the authorities of an EU Member State, the UK, Switzerland, Liechtenstein, Iceland, or Norway;
Seizure or detention by an authority due to a fraudulent operation;

  1. Damages or losses occurring during the period of loss or unavailability mentioned above;
  2. Ammunition, chemical, biological, or nuclear weapons, and war materials. Furthermore, the insurance does not cover any costs, expenses, or liability resulting from the outbreak of a war (declared or not) between at least two of the following countries: United Kingdom, United States of America, France, Russian Federation & People's Republic of China.


Scope of Insurance

The insurance is based on the General Transport Insurance Conditions of the Transported Goods Insurance underwritten through the insurance broker COSTE FERMON.

Claims Procedure

  • Damages must be reported in writing to JUMiNGO SAS within 48 hours of delivery.
  • In case of total loss, goods are considered missing if no updates are received within 60 days after the scheduled arrival date (30 days for air transport).


Premium Insurance Option

Customers may choose a Premium Insurance option at the time of ordering, which includes:

  • JUMiNGO covering the €50 service fee.
  • Priority customer support with faster response times.
  • Weekly updates on claim status.


All Insurance General Conditions remain unchanged for Premium Insurance, except for the deductible coverage.

These terms are a translation of their French equivalent, which will prevail in case of inconsistency.

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